Operations Manager - partial remote
Manages and organizes all day to day activities related to the functions of all departments. Develops and monitors goals and objectives for established area of responsibility and sets workflow priorities and standards. Performs special projects and all other duties as requested by director.
Work in office Monday & Thursday weekly. Office located in Hartselle, AL.
Full time salary position plus benefits.
BS/BA required. Preferred degree in Business Management or similar.
Five years managerial or directly related experience.Strong management, organizational, communication and leadership skills are necessary.
Proficient computer skills a must.
|Experience & Knowledge
Manages daily workflow for operations.Monitors daily charges to ensure performance goals are met.Assure appropriate equipment and/or resources are available for staff to attain maximum performance levels.
Coordinate and work with other departments to resolve issues.Shows understanding in the respective areas of system applications/database design/function.
Inspires confidence from staff and management employees.Designs operational procedures and processes that meet audit standards and improve efficiency.
Participates as needed to ensure work is processes.
Clearly defines and communicates employees’ key responsibilities and performance standards.Works directly with supervisors and staff to ensure performance standards are understood.
Motivates and inspires associates to attain goals and pursue excellence.
Provide and analyze management reports.Generates productivity summary report(s) for administration. Ensures accuracy of data.
Analyzes and monitors various productivity and QA reports for trends and/or problems and communicates any recommendations for change to Director.
Assess monthly productivity report for revisions or updates, as needed, to ensure department process changes are accurately reflected.
Manages and supports supervisors in the development, analysis, and preparation of QA and productivity reporting.
Manages personnel within department.
Maintain and create required supporting documentation in regard to disciplinary action taken.
Provides regular feedback on employee progress as it relates to career goal.
Ensures that established personnel policies and procedures are followed.
Maintains knowledge of current changes and developments.
Assist staff to resolve complex or out of policy operation problems.
Promptly addresses any compliance issues as they arise.
Counsels physicians and/or liaison when coding changes and or issues are identified.
Communicates and or disseminates information to staff in an appropriate manner; accurately and timely.
Maintains open channels of communication.
Informs staff of their key responsibilities and performance standards.
Organizes and conducts monthly meetings to disseminate information and to obtain input.
Participates on various committees, department, and other appropriate meetings related to department issues.
Informs others as needed in a clear, concise manner; selects the proper mode of communication and includes appropriate parties.
Resolves and/or escalates issues in a timely fashion.Keep Director advised of all pertinent issues.
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